Company Details
Claims Recovery Financial Services, LLC “CRFS” is a leading provider of post-foreclosure claim processing management solutions. We process post-foreclosure FHA, VA, MI, Investor and loss mitigation claims, provide loss analysis review, mobile home title resolution and consulting and training for lenders, mortgage service companies and other financial institutions throughout the country.
From its inception in 2002, CRFS has grown from one employee, one client and processing just a few claims each month to now nearly 200 employees, servicing numerous clients and handling thousands of claims a month. We have streamlined the filing process—increasing quality and compliance across all post-foreclosure default related services. Our unmatched quality, timeliness and experience reduce credit losses, maximize claim recoveries and allow the reallocation of vital internal resources for our clients.
The client’s total satisfaction is our measure of success – such as audit results, timeframe performance and recoveries from investors and insurers. Many of our clients have experienced a 90% or greater reduction in penalty levels, on-time compliance exceeding 99% per claim filed and multiple zero HUD audits. For more information about CRFS, please visit www.crfservices.com.
Key Personnel
Jodi Gaines
As founder and CEO Jodi has built CRFS into a highly successful and respected industry leader offering a full range of claims management solutions. With over 22 years of default and claims industry experience, she brings a wealth of knowledge and insight. She regularly attends industry conferences, and is often asked to speak on various panels, including those responsible for the development of claims standards and procedures for the industry.
Prior to starting CRFS, she has held a range of key management roles at Washington Mutual, North American Mortgage, Dime Savings Bank and Anchor Mortgage Services. Jodi is an active member of the Mortgage Bankers Association, Default Attorney Group and the United Way organization.
Jeff Moyer
Jeff is responsible for information technology strategy and the management of the company’s finance and IS/IT departments. He has more than 15 years experience providing innovative technology solutions to the financial services industry. Prior to CRFS, Jeff was the CFO at a privately held credit card issuer and spent nearly a decade at a large national bank within their credit card fraud unit.
Anthony Di Staulo
Anthony is responsible for all aspects of the company’s client relations, new business development, and marketing and public relations efforts. Prior to joining CRFS, he held key management positions with Lender Processing Field Services, Prudential Financial and Nestle USA. Anthony holds a MBA in International Business and a B.S. in Organizational Management.
Sean Snook
Sean is responsible for managing day-to-day operations for the filing of all conventional claims, managing payment follow-up and Explanations of Benefits (EOB) group, and keeping abreast of any current industry changes. He has more than 12 years experience providing operational support and training. Prior to CRFS, Sean worked in various management roles at Washington Mutual.
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