Company Details
Quality Claims provides a range of hazard and mortgage insurance claim management, auditing, consulting and oversight services to investors and mortgage servicers.
With decades of experience in both servicing and insurance recovery, the Quality Claims hazard team have unique expertise in the rights of the insured. All claims are managed by licensed professional adjusters for accelerated resolution and an equitable settlement. Customized claim audits, disaster claim services and direct hazard claim support to borrowers in default are also available.
Our seasoned mortgage insurance team offers customized mortgage insurance claims management, oversight and consulting services.
Key Personnel
Ronald Reitz
Ronald R. Reitz, pioneered the National Hazard Insurance Claims business of GMAC-RFC (now GMAC-ResCap). After a decade at GMAC-ResCap, Mr.Reitz launched Quality Claims in 2007. He is the past President of the California Association of Public Insurance Adjusters (CAPIA) and incoming President of the National Association of Public Insurance Adjusters (NAPIA)in 2012.
Anne Schupack
Anne Schupack was instrumental in building Quality Claims. She has 13+
years of industry experience, with prior management positions at Dimont & Associates and GMAC-Rescap. Ms. Schupack manages Quality’s sales and marketing team. She is also a Licensed Public Insurance Adjuster and is active in NAPIA.
Colleen Gorman
Colleen Gorman is a 20+ year veteran of the mortgage industry,
encompassing management positions with Wells Fargo, Fidelity (formerly
ALLTEL), ZC Sterling, Dimont & Associates and her family-owned loan
origination firm. Her expertise spans the worlds of loan servicing,
lender-placed insurance, account management, operations management
and mortgage consulting.
Robert Hopson
Rob Hopson is a servicing veteran with 20+ years experience. He brings
expertise to Quality in default management, including hazard claims,
property preservation, REO, foreclosure and bankruptcy. His focus is on new product development, managing client relations, and overseeing Quality’s mortgage insurance business lines.
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